ACSI Finance, Insurance, and Health Care Report 2019-2020

November 18, 2020

Customer satisfaction is a driving force that impacts the financial outlook of individual firms and the health of the U.S. economy at large. The ACSI Finance, Insurance, and Health Care Report 2019-2020 examines the implications of new customer satisfaction benchmarks for banks, credit unions, and a variety of insurance companies that provide health, life, and property and casualty insurance policies to U.S. consumers. The report also covers investor satisfaction with internet investment services and financial advisors, as well as patient satisfaction with ambulatory care and hospitals.

Featured industries: ambulatory care, banks, credit unions, financial advisors, health insurance, hosptials, internet investment services, life insurance, property and casualty insurance

Download free PDF report.

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